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CTIA 2008 Roundtable with Mobile Messaging 2.0

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Some may think that GoMo News on Wheels! would be enough activity for one conference, but who could resist participation with a talented group of mobilists and colleagues.  Not me.

Tuesday April 1st I’ll join a few of the Mobile Messaging 2.0 bloggers to lead a Roundtable on the topic:

Web 2.0 comes to Handsets — New Issues and Upside for Monetizing the Mobile Web

Below is a sampling of the participants involved in discussing mobile advertising.   Read more about the event at Mobile Messaging 2.0.
BREAKOUT GROUP FACILITATORS:

Debi Jones, Founder of MobileJones and Managing Editor: Mobile Messaging 2.0, US Editor: GoMo News
Paul Ruppert, Founder, Global Point View Ltd, and contributor to industry blog, Mobile Messaging 2.0
Oliver Starr, Editor-in-Chief GTDTimes and Founding Editor Mobile Crunch
Peggy Anne Salz, Publisher and Analyst, msearchgroove.com

ROUNDTABLE PARTICIPANTS AS OF 3.25.08 –

Steve Bratt, CEO, W3C (World Wide Web Consortium)
Kaj Hagros, VP of Market Development, Airwide Solutions
Dom Tolli, VP New Services, Virgin Mobile *
Laura Marriott, President of the Mobile Marketing Association
John Styers, CEO of Mobilco, former MD for Sprint Media Networks
Nick Lane, Informa
Roger Cheng, Dow Jones Reporter
Mickey Alam Khan, Mobile Marketer
Andy Miller, CEO, Quattro Wireless
DeWayne A. Nelon, CEO, Avot Media
Rob Adler, CEO, Go2Media
Pared Reitzen, CEO Mobile Storm
Bob Bilbruck, MD, Mobiltain
Ameen Ahmad, VP, SnapTell
Darlene McNeill, Founder of DarlaMack.com and contributor at Mobile Messaging 2.0
Linda Barrabee, Yankee Group
Monica Allevan, Wireless Week
Jack Philbin, Vibes Media President and Co-founder
Jonathan Steuer, VP & GM of Media/Entertainment and Technology of Inococulture
Johan Van Mielo, Mobilityminded
Alli Seo, Aving
Li Coffee, Aving
Debra Wayne, TelecomWeb
Glenn Kiladis, Digit Wireless
Alice Cuneo, Advertising Age
John Puterbaugh, Nellymoser
Tony Rizzo, 451 Group*
James Brehm, Frost & Sullivan*

* new additions

Adsense Nonsense 2.0 – Google writes a bad check

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If I tried, I couldn’t make up a story like this. First, there was the problem, then, there was the solution, and now comes the comedy. I hope you’re wearing your laughing pants.

Catching everyone up to date quickly:

  • Google Adsense technical gitch screwed up my address change for a month
  • The check is already six weeks overdue per Google’s schedule
  • I chatted with them via email for a week
  • Result, I must wait until the check is redeposited in my Adsense account and whatever monthly check issuing cycle that hits is when I get a new check sent out (maybe July, maybe August)
  • I blogged about the experience
  • Matt Cutts from Google stopped by, tipped his white hat and passed the case to someone in Adsense management
  • A day later my check was sent via FedEx

So, today I go to cash the check. I’m standing at the teller window, and realize, gee – this is taking a long time. She looks up at me and says, “There aren’t sufficient funds in the account to cover your check.” *stunned silence* I say, “Excuse me, could you repeat that?” She does. My reaction?

<font-style:”small>Historical Reenactment

Google bad check reaction reenactment

First, denial and disbelief. I say, “Are you sure? Do you know who Google is? You’re kidding me, right?” She says she does know who Google is, but that this particular account doesn’t have enough funds to cover my check. I’m too stunned to move. I look down at the check handled back to me and look back up at her confused.

Next, shock and awe. I say to the teller, “How does a gazillionaire company like Google have a bank account with so little money in it?” She laughs. I laugh. What else is there to do?

Finally, the teller suggests I call someone. I stare at my mobile phone realizing I don’t have any numbers for any of the people I’ve spoken to at Google. She says, “Call the number on the check.” Great idea! So, I do.

It’s the main inbound number at Google. The Voicemail Lady and I have an exchange. You all know her voice.

Voicemail Lady: If you know the extension of the person you’d like to reach, dial it now followed by the pound sign.

Me: Nope, I don’t know any extension numbers.

Voicemail Lady: Press 8 to dial by name.

Me: Great! Pressing 8. *whistling to myself a bit*

Voicemail Lady: Please enter the first few letters of the last name.

Me: Hmmmmm, Brian the payments operations guy probably won’t work as a name in this system. That’s the result of Google’s employee privacy policy. I don’t know the guy’s last name. I know, Matt Cutts! Surely, Matt can get me transfered to Brian the payments operations guy or someone else. I type in Cutts.

Voicemail Lady: Please enter more characters.

Me: More characters for his last name? Or should I start on his first name, now? I’ll do both alternatively until some combo works.

Voicemail Lady: Please enter more characters.

Me: Entering Cutts, Matt.

Voicemail Lady: That userid is not valid. Goodbye.

So, finally I get over the enter more characters hurdle and hear what I believe was Matt’s voice – sternly.

Matt: This voicemail box is not active. It is not checked on a regular basis. Do not leave messages in this voicemail box. Beep.

So, I call back having heard an option given by the Voicemail Lady for customer service.

Voicemail Lady: For customer service/technical help press 5.

Me: I’m so there!

Voicemail Lady: (gives options 1 & 2) Press 3 for all other questions.

Me: Done.

Voicemail Lady: As Google does not currently authorize customer support, please see our website.

Me: Doh!

Google sent me a bad check! Now what?

I’m sure this is a result of someone trying to do something outside the normal and timed operations of this huge monolithic organization, but still…. WTF?

Carnival of the Mobilists #81

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The newest CoM is up and ready for your reading pleasure at Symbiano-Tek. Check out Carnival of the Mobilists #81 Pharaoh’s Style.

Also, visit the CoM site for information on how to participate in the Carnival, or locate previous editions of the CoM.

Apple iPhone Countdown: T-minus 100 hours

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Hello!

Activity surrounding the much anticipated iPhone launch is coming from all quarters. According to Gizmodo, a line in front of the Apple Store in New York City has already begun. So, what’s the word on iPhone from around the web?

Pictures of the first two guys in line at the NYC Apple Store from Gizmodo.

Gizmodo appears on The Daily Show tomorrow night to explain the iPhone.

The Apple Insider reports that the faithful will be joined on their iPhone sleepover by Apple employees.

The Insider also describes details on how the launch will occur at Apple Stores.

Come Friday morning, all Apple retail stores will open around 10:00 a.m. local time for a 4-hour stint. They’ll then shutter for the same amount of time while prepping for the iPhone premiere, reopening at 6:00 p.m. local time with the gadgets for sale.

“We’ll open the doors again at 6:00 p.m., when you can be one of the first to see, try, and buy the iPhone,” Apple said in a message posted on its retail website. “Be sure to arrive early — iPhone is available on a first-come, first-served basis.”

Engadget reveals the security plan for iPhone deliveries.

FedEx drivers to deliver the goods in teams (one must carry the boxes, the other wields a big stick) for the 6pm store opening.

From BarCamp the first iPhone Dev Camp on July 6 and 7.

What other announcements of note have you heard?

x-posted at mm2